FEEDBACK

The email system to the International Edition has hiccuped rather a lot lately, with the situation not being helped much by "the wrong sort of messages" being sent in, adding to the load on a mailbox already beset with the usual tiresome spam.
      It all collapsed in the autumn, but is now back up and running, and we are always happy to hear from you.
     
However, a few simple ground-rules might be in order:
      international@sanoma.fi is NOT really the right address to use if you wish to place an advertisement in the print paper.
      Please contact the Advertising Department. There's a link below.
      A good many of the requests for placing ads that we get look very much like "phishing" in any case - can anyone really want to place an ad in the paper for two whole months when selling two bulldog puppies or recruiting one salesman? I have trouble understanding the logic of this.
      Equally, it is NOT really the place to address any enquiries for print-paper subscriptions.
      Oddly enough, that is the Subscription Department's responsibility. Foreign subscriptions can be taken out from this address: hs.ulkomaantilaukset@sanoma.fi, and there are also phone and mail details on that site linked below.
     
Thirdly, I'm afraid we do not do people searches for "that lovely blond(e) person I met on the boat from Stockholm in 1998; I think his/her name was [insert name here]".
      We don't have an address for this particular problem, but some of the ex-pat message boards (try Googling Finland Forum or IESAF) get these requests. No promises you will get a friendly response from there, either.
     
Fourthly, although we do, yes, sadly, mea culpa mea culpa mea culpa commit awful typos from time to time, and are ALWAYS (yes, honestly, we are!) pleased to have them pointed out so that we can correct them (or errors of fact, for that matter), it's fair to say that those letters that are thinly-disguised requests for employment as a proof-reader are less welcome than those that offer to work irregular hours as a competent Finnish-English translator for a salary of hot soup and thanks.
     
Having said all that, please do write in with comments and suggestions, and we will see what we can do about setting up a more permanent way of making the International Edition more interactive.
      One development in this direction would of course be to make our archiving system more user-friendly. The Archives are a valuable resource, dating back to 1999, but with the best will in the world they could not at present be described as easy to use - either for you the readers or for ourselves.
      We are, as they say, working on it...
     
     
Regards

     
WLM for IntEd
     
     
Mail to: international@sanoma.fi (it is worth being as detailed as possible in your subject line).
     


Links:
  Enquiries over advertising or print subscriptions go here (note that HS also has agencies abroad)