Saara Lipponen had to on Tuesday wait “maybe two minutes” to buy a train ticket to Vaasa as the ticket counters at the Helsinki Railway Station were hardly busy. “I buy tickets here, because I don't have a printer and walk past this on my way home anyways,” she explained. National railway operator VR on Tuesday announced that it is set to discontinue ticket sales at yet-to-be-named stations and, as a result, reduce up to 130 staff members.
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VR to shed personnel, close ticket offices
The all but empty ticket office at the Helsinki Railway Station is indicative of the reasons for the planned cuts: more and more tickets are bought online and from vending machines.